jibet's Privacy Policy
Your personal information is our highest priority. This policy describes in detail how jibet collects, uses, and keeps your information secure.
Introduction and Scope of Policy
jibet ("we", "our", "platform") treats your privacy with the utmost importance. This privacy policy applies to all jibet services, websites, and related digital channels. It takes effect when you register, log in, or use any of our services.
By reading this privacy policy you will understand what types of information we collect, why we collect it, how it is used, and what rights you have over your information. By continuing to use jibet's services you are considered to have agreed to the terms of this privacy policy.
This policy applies only to individuals aged 21 or older, as jibet services are operated exclusively for adults.
SSL Encryption
All your personal and financial information is protected by advanced SSL encryption technology, which prevents unauthorized access.
Never Sold to Third Parties
We never sell your personal information to third parties. Data sharing is limited to specific legal and operational reasons only.
Your Control
You have the right to request access to, correction of, or deletion of your information. Contact us through support at any time.
The Information We Collect
jibet collects the following types of information in order to provide the best possible service to its members. Information is collected only for lawful purposes and only to the minimum extent necessary.
2.1 Information You Provide Directly
Information you provide when you create an account or use jibet's services:
- Full name and date of birth (for age verification)
- Valid email address and username
- Mobile number (for contact and verification)
- Password (stored in encrypted form)
- Payment information such as bKash, Nagad, Rocket, or Upay numbers and bank account details
- Documents required for identity verification (copy of national ID card or passport)
- Messages and information provided through support tickets and live chat
2.2 Automatically Collected Information
When you use jibet, our systems automatically collect certain technical information:
- IP address and geographic location (at country level)
- Browser type, version, and operating system in use
- Device identifier (Device ID)
- Time of site access, pages browsed, and session duration
- Referral URL (where you came from before reaching jibet)
- Information obtained from cookies and similar tracking technologies
2.3 Transaction Information
Information relating to each of your deposits, withdrawals, bets, and gaming activities is stored. This includes the date, amount, method, and outcome of transactions. This information is essential for financial audits, fraud prevention, and the enforcement of responsible gaming policies.
Purpose of Information Use
jibet uses collected information only for the following lawful purposes. Your information is never used for any unlawful or irrelevant purpose.
Account Management and Verification
- Completing registration and keeping the account active
- Age and identity verification (KYC process)
- Login security and password recovery
- Preventing multiple accounts
Service Improvement and Personalization
- Game recommendations based on your preferences
- Identifying and resolving technical issues on the platform
- Analyzing and improving the user experience
- Testing and launching new features
Financial Transaction Processing
- Processing deposit and withdrawal requests
- Preventing fraud and money laundering
- Maintaining records of transactions
- Dispute resolution and refund processes
Legal and Regulatory Compliance
- Complying with applicable laws and regulations
- Fulfilling legitimate requests from law enforcement agencies
- Enforcing responsible gaming policies
- Internal audit and compliance
jibet never sells your personal information to third-party advertisers and does not use it for irrelevant commercial purposes. Your information remains within the scope of our relationship with you.
Cookies and Tracking Technologies
jibet's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
4.1 Essential Cookies
These cookies are essential for the basic operation of the site. They are used to maintain login sessions, validate security tokens, and remember your preferred language and settings. Disabling these cookies may cause the site to not function properly.
4.2 Functional and Analytics Cookies
We use analytics cookies to understand how you use jibet and to improve our services. These do not identify you personally but analyze overall usage patterns.
4.3 Cookie Control
You can control or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause some services to not function properly. jibet does not use third-party advertising cookies.
Data Sharing and Third Parties
jibet does not sell or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
jibet works with certain trusted third-party technology and service providers who assist in operating the platform. These include payment processors (bKash, Nagad, Rocket, Upay, and banking services), game technology providers (such as Pragmatic Play, Evolution Gaming, Spribe), cybersecurity services, and server hosting providers. These partners are given access only to the information necessary to provide their specific services and are contractually bound to uphold our privacy standards.
5.2 Legal Obligations
In the case of a court order, a legitimate request from a law enforcement agency, or any other legal obligation, jibet may share relevant information with the relevant authorities. In such cases jibet will endeavor to notify you as far as possible, unless prohibited by law.
5.3 Business Transfers
If jibet is ever part of a merger, acquisition, or asset sale, user information may be transferred. In such an event we will notify members in advance and inform them of the new policies.
5.4 International Data Transfers
jibet's servers may be located in various countries. Even if your information is processed outside Bangladesh, we ensure that the same level of privacy protection is maintained. We follow the best international standards for data protection.
Data Retention Period
jibet retains user information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account Information: For as long as the account is active and, after closure, for an additional period as required by law.
- Financial Transaction Records: A minimum of five to seven years in accordance with financial regulations.
- KYC and Identity Verification Documents: Until the relevant regulatory requirements are met.
- Support Communications: A maximum of two years after the issue is resolved.
- Browsing Logs and Session Data: Generally 90 days to one year.
- Gaming Activity History: For as long as the account is active and, after closure, as required by law.
After the necessary period has ended, jibet securely deletes the information or anonymizes it in such a way that you can no longer be identified.
Your Rights and Choices
jibet believes you should have full control over your own information. Contact our support team to exercise any of the rights below:
Right to Access
You can request to know what information jibet holds about you and to receive a copy of that information.
Right to Correction
If any of your information is incorrect or incomplete, you can request a correction. Many details can be updated directly through your account settings.
Right to Deletion
In certain circumstances you can request that your information be deleted. However, some information may need to be retained if there are legal obligations to do so.
Right to Restrict Processing
You can request to object to or restrict the processing of your information for certain purposes.
Right to Data Portability
You can request to receive your information in a structured and readable format suitable for transfer elsewhere.
Opt Out of Marketing
You can unsubscribe from promotional emails or notifications. This can be done through account settings or by contacting support.
To exercise any of the above rights, email [email protected] or contact our support team via 24/7 live chat. We generally process requests within 30 business days.
Data Security Measures
jibet uses industry-leading security technologies and practices to protect your personal and financial information.
8.1 Technical Safeguards
- SSL/TLS Encryption: All data transmissions are protected by high-grade encryption.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Firewall and Intrusion Detection: Active defenses against unauthorized access.
- Regular Security Audits: Periodic system testing by third-party security experts.
- Two-Factor Authentication: Two-Factor Authentication (2FA) as an additional security layer at login.
8.2 Operational Safeguards
Only authorized personnel among jibet's staff have access to user information, and they are bound by strict confidentiality agreements. Access to data is logged and reviewed regularly.
8.3 Response to Data Breaches
In the event of a data breach, jibet will act promptly. Affected members will be notified as soon as possible and given guidance on necessary protective steps. The relevant authorities will also be notified in accordance with applicable law.
Protection of Minors
jibet strictly enforces a 21+ age policy. Our services are for individuals aged 21 or older only.
We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of registration. If we learn that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has registered on jibet, please contact [email protected] immediately.
Policy Changes and Updates
jibet may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised.
For significant changes, we will notify you by email or through a notification on the platform. If you continue using jibet services after the changes, you will be considered to have accepted the new policy.
We recommend that you visit this page regularly and keep yourself updated about any changes. If you have any questions, our support team is always ready to help.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are ready to provide assistance in Bengali 24/7.
Our team is committed to protecting your privacy rights